Last updated: 9 October 2026
Returns
- Every OAS piece is checked before it leaves us. We accept returns only if your item arrives damaged, defective, or is not what you ordered. We do not accept returns or exchanges for change of mind, colour preference, or size.
- To raise a request, email hello@oasliving.com within 48 hours of delivery with your order number and an unboxing video or clear photos showing the issue and the packaging.
- The item must be unused, unwashed, with tags, and in its original packaging.
- Once approved, we arrange a free reverse pickup. Items sent back without an approved request cannot be accepted.
- Our textiles carry small variations in weave, print, dye and stitch, and colours may look slightly different across screens. These are part of each piece's character and are not considered defects.
Replacements & Refunds
- For an approved return, you may choose a replacement (subject to availability) or a full refund, including any shipping charges paid.
- We will confirm once the returned item has reached us and been inspected. Approved refunds are issued to your original payment method within 7 business days. Your bank may take a few additional days to reflect the amount.
- If we are ever unable to fulfil an order you have paid for, we will offer you an alternative or a full refund within 7 business days.
Cancellations
- You may cancel an order for a full refund any time before it is dispatched by emailing hello@oasliving.com with your order number.
- Orders cannot be cancelled once dispatched.
Legal name: Shiv Kumar Sharma (trading as OAS Living) · Registered in Noida, Uttar Pradesh